MW777 Privacy Policy

This Privacy Policy ("Policy") describes how MW777 and its operating entity (referred to herein as "MW777", "we", "us" or "our") collects, uses, stores, shares and protects personal data relating to users ("you", "your", "User") of the MW777 platform, including its website, mobile interfaces and all associated services (collectively, the "Platform").

MW777 is committed to protecting the privacy and personal data of all users. This Policy is designed to help you understand what information we hold, why we hold it and what rights you can exercise in relation to that information. It applies to all personal data collected through registration, account use, payment processing, KYC verification, customer support interactions and general Platform browsing.

By registering an account on the Platform or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request closure of your account.

For the purposes of this Policy, the following terms shall bear the meanings set out below:

MW777 collects the following categories of personal data, depending on how you interact with the Platform:

MW777 collects personal data through the following means:

• Direct Provision: Data you submit when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or completing surveys or promotional sign-ups.
• Automated Collection: Technical data collected automatically when you browse or use the Platform, including through cookies, server logs and analytics tools. This includes IP addresses, session data and device identifiers.
• Third-Party Sources: Identity verification services that process your CNIC or passport data on our behalf; payment processors that handle transaction data; fraud prevention and AML screening services; and, where applicable, geolocation data providers.
• Public Sources: In specific circumstances relating to AML or fraud prevention, MW777 may consult publicly available sources, including regulatory watchlists or sanctions databases.

MW777 processes your personal data only where there is a lawful basis to do so. The table below sets out the primary purposes of processing and the corresponding legal basis:

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal. Withdrawal of consent for specific processing (e.g., marketing) will not affect your ability to continue using the Platform unless that processing is contractually necessary.

MW777 does not sell, rent or trade your personal data to any third party for commercial or advertising purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Processors: Third-party payment service providers that facilitate deposits and withdrawals. These may include processors connected to familiar Pakistani payment methods — such as those associated with Easypaisa, JazzCash, Raast or major banks including HBL, UBL, Meezan Bank and Bank Alfalah — as well as cryptocurrency payment processors for BTC and USDT transactions. These providers process your transaction data in their capacity as data processors under contractual data protection obligations. MW777 does not share full identity data with payment providers unless required for transaction verification.
• KYC and Identity Verification Providers: Specialist third-party services that process identity documents (e.g., CNIC, passport) and conduct liveness verification on behalf of MW777 to satisfy AML and age-verification obligations.
• Fraud and AML Screening Services: Services that screen user data against financial crime watchlists, PEP (Politically Exposed Persons) databases and sanctions lists as part of our legal compliance obligations.
• IT Infrastructure and Hosting Providers: Cloud computing and data hosting providers that store Platform data under contractual security and confidentiality obligations.
• Regulatory Authorities: Where MW777 is required by law, court order or a competent regulatory authority to disclose personal data, we will do so. We will, where legally permissible, notify affected users of such disclosure.
• Professional Advisers: Legal counsel, auditors or compliance consultants engaged under professional confidentiality obligations where necessary for the operation of the business.

All third-party processors engaged by MW777 are required to implement appropriate technical and organisational security measures to protect personal data and to process it only as directed by MW777.

7.1 The MW777 Platform operates internationally, and your personal data may be transferred to, stored in, or processed in countries outside Pakistan. Some of these countries may have data protection laws that differ from those applicable in Pakistan.

7.2 Where data is transferred to third-party processors located outside the jurisdiction in which the Platform is licensed, MW777 takes steps to ensure that appropriate safeguards are in place — including contractual clauses, standard data processing agreements and, where applicable, transfers to jurisdictions recognised as providing adequate data protection by the relevant licensing authority.

7.3 By using the Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan and outside any jurisdiction in which you reside. If you have concerns about cross-border data transfers, please contact our support team before registering.

MW777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Indicative retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum period after account closure as required by AML and gambling-regulation record-keeping obligations (typically five years, but subject to the requirements of the applicable licensing jurisdiction).
• Financial Transaction Data: Retained in accordance with applicable financial record-keeping regulations — generally a minimum of five years from the date of the transaction.
• Gaming Activity Data: Retained for the duration of your account and for a reasonable period thereafter for dispute resolution and regulatory audit purposes.
• Communications Data: Support interaction records are retained for a period sufficient to resolve disputes and meet any applicable regulatory complaint-handling obligations.
• Marketing Preference Data: Retained for as long as your account is active or until you withdraw consent. Opt-out records are retained to ensure that withdrawn consent is respected.
• Technical and Analytics Data: Typically retained in aggregated or anonymised form after 24 months, following which it no longer constitutes personal data.

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised. Self-exclusion and problem gambling records may be retained for longer periods where required by responsible gambling obligations.

MW777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is encrypted using SSL/TLS protocols. This includes login sessions, payment transactions and document uploads.
• Password Security: User passwords are stored in hashed form using industry-standard cryptographic algorithms. MW777 does not store or have access to your plaintext password.
• Access Controls: Access to personal data within MW777 is restricted to authorised personnel on a need-to-know basis and is subject to role-based access controls.
• Secure Document Upload: KYC documents must be submitted exclusively through the Platform's secure HTTPS verification portal. You must never send identity documents (CNIC, passport, proof of address) via unsecured email, SMS or third-party messaging applications.
• Fraud and Breach Monitoring: MW777 employs automated monitoring systems to detect and respond to suspicious account activity, attempted data breaches and fraudulent transactions.

Notwithstanding these measures, no data transmission over the internet or storage system can be guaranteed to be completely secure. If you believe that your account or personal data has been compromised, please contact our support team immediately via Live Chat or at [email protected] (plain text — not a clickable link).

The MW777 Platform uses cookies and similar tracking technologies to operate core Platform functionality and to improve user experience. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for Platform operation — including session management, authentication and security features. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Store your preferences such as language settings, account display options and game lobby configurations to provide a more personalised experience.
• Analytics Cookies: Collect anonymised or aggregated data about how users interact with the Platform — including pages visited, session duration and navigation paths — to help MW777 improve performance and content.
• Marketing Cookies: Used to deliver relevant promotional content where consent has been obtained. Marketing cookies are not set without a lawful basis and may be disabled via your browser settings or account preferences.

You may manage or disable cookies through your browser settings at any time. Disabling certain cookie categories may affect the availability or performance of some Platform features. Instructions for managing cookies are available in the help documentation of all major browsers.

Subject to applicable law and the conditions of your account, you may have the following rights in relation to your personal data held by MW777:

To exercise any of the above rights, please contact the MW777 Data Protection team via the support channels listed in Section 14 of this Policy. MW777 will respond to verified requests within 30 days. We may require you to verify your identity before processing a data rights request to prevent unauthorised access to your personal data.

The MW777 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator's licensing jurisdiction. MW777 does not knowingly collect, process or store personal data from persons under the age of 18.

If MW777 becomes aware or has reason to believe that a minor has registered an account or submitted personal data to the Platform, that account will be suspended immediately, all associated data will be deleted as soon as is practicable (subject to any mandatory legal reporting obligations), and any deposits will be returned through appropriate channels following verification.

Parents or guardians who believe that a minor may have created an account or submitted data to MW777 are encouraged to contact our support team immediately at [email protected] (plain text only — not a clickable link) or via Live Chat.

MW777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, business operations or data processing practices. The date of the most recent revision is displayed at the top of this page.

Where changes are material — meaning they significantly affect how your personal data is processed or reduce your rights — MW777 will provide notice through a prominent announcement on the Platform and, where applicable, by email to your registered address. Your continued use of the Platform after notice of material changes constitutes acceptance of the revised Policy.

If you disagree with the revised Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions. MW777 will process any outstanding withdrawal requests in accordance with applicable verification requirements.

For any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact the MW777 Data Protection team using one of the following channels:

• Live Chat: Available through the Platform's Help Centre, 24 hours a day, 7 days a week. This is the fastest method for urgent privacy queries.
• Email (plain text — not a clickable link): [email protected] — use the subject line "Privacy Request" and include your account username and a clear description of your request.
• Help Centre: The Platform's self-service Help Centre contains guidance on account settings, data access requests, marketing opt-out instructions and responsible gambling tools.

MW777 aims to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 calendar days. Where a request is complex or involves a high volume of data, this period may be extended by up to an additional 60 days, in which case you will be notified of the extension and the reason for it.